Information you may share
Depending on your enquiry, you may send your name, phone number, email address, travel dates, pickup and drop points, destinations, passenger count, luggage needs, flight or train details, preferences, and messages about your trip. If you pay an advance, you may also share a payment reference or receipt. Please do not send card PINs, passwords, OTPs or other secret authentication details.
How enquiries work
The quote form on the homepage prepares a message in WhatsApp on your device, and the contact page sends an enquiry to the company email address after you submit it. The website does not store these enquiries in a company database. Information is processed by the email, WhatsApp and telephone services used to deliver your enquiry, under their own terms and privacy notices.
How information is used
We use enquiry and booking information to respond to you, check availability, prepare itineraries and quotes, coordinate confirmed travel, communicate trip changes, maintain payment and service records, and address questions or complaints. Technical information may also be processed by the website host to deliver and protect the site.
When information may be shared
Information may be shared with the driver or service provider who needs it to carry out your confirmed trip, and with accommodation, activity or other providers when you ask us to arrange those services. It may also be disclosed where required to comply with law or protect the rights and safety of people. We do not sell enquiry information.
Retention and your requests
We keep information for as long as reasonably needed to respond to your enquiry, manage a booking, maintain business records and handle disputes or legal obligations. You may contact us to request access to or correction of information you provided, or to ask us to delete it where we are able to do so. Some records may need to be retained for legitimate business or legal reasons.
External services and links
This website links to or uses services operated by other organisations, such as WhatsApp and externally hosted fonts or images. Their collection and handling of data is governed by their own policies. Please review those policies before using the services.
Children and policy updates
This website is intended for people planning travel and is not designed to collect information directly from children. We may update this policy when our website or services change; the current version will be published on this page.
Contact about privacy
For a privacy question or request, contact us at the email address or postal address shown on this website. Include enough detail for us to identify your enquiry, but do not include passwords, OTPs or full payment-card details.